Privacy Policy

The data controller responsible for personal data collected through this website is:

Altivanto (Unipersonal)
Laprida 416, R8500 Viedma, Río Negro, Argentina
CUIT: 30-39714603-8
Email: info@altivanto.com
Phone: +54 2920 306017

This Privacy Policy is issued in compliance with Argentine Law No. 25.326 on the Protection of Personal Data (Ley de Protección de los Datos Personales) and its regulatory Decree No. 1558/2001. The data controller is registered with the Dirección Nacional de Protección de Datos Personales (DNPDP) as required by applicable Argentine law.

We collect personal data only when you voluntarily provide it through the contact form on this website. The categories of data collected include:

• Full name
• Email address
• Message subject and content
• Any additional information you choose to include in your message

We also collect non-personal technical data automatically when you visit the website. This includes IP address (anonymized where possible), browser type and version, operating system, referring URL, pages visited, and time spent on pages. This data is collected through cookies and similar technologies and is used exclusively for website operation and, if consented to, for analytics purposes.

We do not collect sensitive personal data as defined under Argentine Law 25.326 (data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sexual life, or criminal records).

Personal data collected through the contact form is used exclusively to:

• Respond to your inquiry about our services
• Maintain a record of communications for our internal purposes
• Follow up on matters raised in your initial contact, where applicable

We do not use your personal data for marketing communications, profiling, automated decision-making, or any purpose beyond the direct handling of your inquiry. We do not sell, rent, or transfer your personal data to third parties for commercial purposes.

Technical data collected automatically is used to ensure the proper functioning of the website and, where you have given consent, to understand how visitors interact with the site in aggregate and anonymous terms.

The legal basis for processing personal data submitted through the contact form is your explicit consent, provided when you submit the form after checking the privacy acceptance checkbox. You may withdraw this consent at any time by contacting us at info@altivanto.com, though withdrawal will not affect the lawfulness of processing carried out before withdrawal.

The processing of technical data for website operation is based on our legitimate interest in maintaining a functioning and secure website. Processing of technical data for analytics purposes is based on your consent as expressed through the cookie consent mechanism on this site.

Personal data submitted through the contact form is retained for the period necessary to handle your inquiry and for a reasonable period thereafter in case of follow-up. In general, contact data is not retained for more than two years from the date of last communication, unless a longer retention period is required by applicable law or ongoing service relationship.

Cookie preference data is retained for the period specified in our Cookie Policy. Technical log data is retained for no more than 12 months.

You may request deletion of your personal data at any time by contacting info@altivanto.com. We will process deletion requests within the timeframes established by Argentine Law 25.326.

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers who assist in operating this website (such as hosting providers), who are bound by data processing agreements and may not use your data for their own purposes
• When required by Argentine law, court order, or lawful request by public authorities
• In the event of a business transfer, merger, or acquisition, in which case you would be notified in advance

If you have consented to analytics cookies, anonymized data may be processed by analytics service providers. These providers operate under their own privacy policies and data processing agreements.

This website is operated from Argentina. If you access it from outside Argentina, your data may be transferred to and processed in Argentina. Argentine Law 25.326 prohibits the transfer of personal data to countries or international organizations that do not provide adequate levels of protection, except in specific circumstances provided by law.

Where we use third-party service providers located outside Argentina, we take steps to ensure that appropriate safeguards are in place in accordance with applicable Argentine data protection law.

Under Argentine Law No. 25.326, you have the following rights with respect to your personal data:

• Right of access: You may request information about what personal data we hold about you and how it is processed.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of deletion (suppression): You may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, or when you withdraw consent.
• Right to object: You may object to the processing of your personal data in certain circumstances.
• Right to confidentiality: Your personal data will be treated with the confidentiality required by law.

To exercise any of these rights, please contact us at info@altivanto.com with your request. We will respond within the timeframes established by Argentine Law 25.326. You also have the right to file a complaint with the Dirección Nacional de Protección de Datos Personales (DNPDP) if you believe your rights have not been respected.

The DNPDP can be contacted at: Sarmiento 1118, 5th floor, C1041AAX, Ciudad Autónoma de Buenos Aires, Argentina. Website: www.argentina.gob.ar/aaip/datospersonales

We implement technical and organizational measures appropriate to the nature of the personal data we process to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include the use of HTTPS encryption for data transmission and access controls limiting who within our organization can access personal data.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your personal data, we cannot guarantee absolute security.

This website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically. Continued use of the website after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us at:

Altivanto
Laprida 416, R8500 Viedma, Río Negro, Argentina
Email: info@altivanto.com
Phone: +54 2920 306017